Privacy Policy

1. Introduction

Ajer International Recruitment Co. is committed to protecting the privacy of its clients, website visitors and app users. This policy explains what data we collect, why we process it and your rights, in accordance with the Personal Data Protection Law of Saudi Arabia and its implementing regulations.

2. Data we collect

• •Personal data: name, national ID or iqama number, mobile number, email, national address.
• •Service data: order and contract details, requested nationality and profession, service times and locations.
• •Financial data: billing details and payment records (card data is processed by licensed payment providers and not stored by us).
• •Technical data: IP address, browser and device type, operating system, pages visited and timestamps.
• •Communication data: your correspondence with customer service via phone, WhatsApp or email.

3. Purposes of processing

• •Delivering requested services and managing orders.
• •Communicating with you about your requests and providing support.
• •Completing statutory procedures with competent authorities (MHRSD, Passports, Musaned and others).
• •Improving our services, user experience and performance analysis.
• •Meeting legal and regulatory obligations, fraud prevention and information security.

4. Legal basis

We process your data based on one of the following: performance of a contract you are party to, compliance with a legal obligation, your explicit consent, or the legitimate interest of the company without prejudice to your fundamental rights.

5. Data sharing

We do not sell your personal data. It may be shared, to the extent necessary, with government and regulatory authorities, accredited recruitment offices and agencies, payment/technology/hosting providers acting on our behalf under confidentiality agreements, and professional advisors where legally required.

6. Cross-border transfers

Delivering recruitment services may require sharing specific data with agencies outside the Kingdom. This is done to the minimum extent necessary and in accordance with the controls of the Personal Data Protection Law and its implementing regulations.

7. Data security

We apply appropriate technical and organizational measures to protect your data from unauthorized access, disclosure or alteration, including encryption, access controls and security monitoring. However, no method of transmission over the internet can be guaranteed as 100% secure.

8. Retention period

We retain your data for as long as necessary to fulfil the purposes described in this policy, or for the period required by law (such as contractual and accounting requirements), after which it is securely deleted or anonymized.

9. Your rights

• •To be informed how your data is collected and the basis of processing.
• •To access your data and obtain a copy of it.
• •To request correction or updating of inaccurate data.
• •To request destruction of your data when no longer needed and no legal impediment exists.
• •To withdraw your consent where processing is based on consent.

10. Cookies

Our website uses cookies to operate correctly, analyze performance and improve your experience. You can control or refuse cookies through your browser settings, noting that disabling them may affect some features.

11. External links

The website may contain links to third-party sites or applications. The company is not responsible for the privacy policies or practices of those parties.

12. Policy updates

We may update this policy from time to time. Updates take effect from the date of publication on the website. We recommend reviewing it periodically.